Rehab Accommodation, Safety And Security

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  • Rehab Accommodation, Safety And Security
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KEY TAKEAWAYS

Rehab accommodation typically includes:

  • A private bedroom and bathroom
  • Bedding and towels
  • A nurse call system
  • Wi-Fi/ client PC stations 

Rehabs ensure safety and security by: 

  • Keys/ keycodes for secure doors
  • Staff qualified in addiction
  • Staff trained in conflict de-escalation and crisis management [1]
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Important - A complete list of items provided, and what to bring, is provided to Abbeycare clients as part of our full booking confirmation service.

In-Room Amenities

Bedding And Towels

In-patient rehabs typically provide bedding and towels.

Clients typically cannot opt to bring personal towels and bedding to prevent banned items from being brought in amongst towels and bedding. 

Due to lack of funding, a secondary care or faith-based rehab may require clients to provide own bedding and towels.

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Toiletries

Most rehabs require clients to bring toiletries for use in rehab. 

Rehabs may provide toiletries for clients:

Toiletries that are prohibited by rehabilitation facilities are: 

  • Mouthwash
  • Perfume
  • Deodorant (containing alcohol) 
  • Skincare products containing alcohol - e.g. face wipes, face wash, face and body creams

TV In Rooms

The availability of TVs in each room depends on each individual facility; smaller facilities with lower budgets may only provide a TV in the main living area. 

Streaming services (Netflix, Amazon Prime, Disney +, etc.) are typically not provided for clients, but clients can access personal subscriptions on TVs. 

Facilities typically do not provide game consoles, or encourage clients to bring own devices in, due to games distracting from therapeutic gains made in rehab.

Nurse Call System

Different nurse call systems in rehabs are:

  • A wired call system installed through the rehab that connects to a central system
  • A wireless call system that is connected through Wi-Fi to a central system

In rehabs with lower budgets, a wireless call system is typically used as it avoids the cost of wiring needed for a wired call system. 

Types of call devices are:

  • A button to press in each room
  • A pull cord to pull in each room
  • A wearable device given to each patient
  • An intercom device in each room

Notifications from call devices can come from:

  • Pagers
  • Text notifications
  • Notifications to a central system
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Cleaning

Typically, rehabs offer cleaning in bedrooms every other day, with this changing based on overall cost of rehab.

Faith-run rehabs that provide free or subsidised treatment require clients to clean bedrooms personally.

Accommodation Amenities

Laundry Facilities

Laundry facilities differ between rehabs by:

  • Residents having a laundry room to do laundry in personally
  • Laundry done by staff and delivered to rooms
  • Coin-operated machines used
  • Facilities included in price of stay
  • Washing powder provided or needs to be bought
  • Tumble dryers or airers provided
  • Whether clients are allowed to dry washing in own rooms - due to fire, mould or trip hazards

Smoking Areas

Due to the 2007 smoking ban, smoking inside any rehab is not permitted [2]. 

Smoking in rehabs differs by:

  • Provision of designated outdoor smoking areas vs being allowed to smoke in any outdoor spaces
  • Supervised and scheduled smoking breaks vs freedom to smoke whenever needed
  • A complete smoking ban during rehab stay 
  • Harm reduction protocols available in rehab - nicotine replacement therapy or reduction in smoking [3]
  • Clients not being permitted to smoke during therapy sessions if it detracts from therapeutic gains

Wi-Fi

Internet access differs in rehabs by:

  • Wi-Fi access in all areas of the clinic vs limited or restricted access
  • Supervised Wi-Fi use
  • Technology-free zones throughout the rehab

Inappropriate websites are blocked by rehab Wi-Fi networks.

Mobile Phones

Mobile phone use differs in rehab by:

  • Phones being removed during detox, particularly if the client has a co-occurring pornography or gambling addiction
  • Phones not being allowed during meetings
  • Limited access to Wi-Fi via phones
  • Phones being removed if staff feel clients are overusing phones and phones are disrupting the treatment programme
  • Phones being put away before therapy sessions and retrieved afterwards

Client PC Stations

Access to communal internet stations differs between rehab settings by:

  • Communal PC stations being available for any usage vs being only used to complete assignments for therapy

Clients may be allowed to access communal PC stations for therapeutic assignments, even if personal devices have been removed.

Shared Vs Private Rooms

Due to the Covid-19 pandemic, most rehabs have stopped providing shared rooms.

Shared rooms are available in rehabs to lower costs and admit more patients.

Are Pets Allowed In Rehabs?

In most residential rehabs, pets are not allowed due to:

  • Pets causing disruptions to treatment
  • The risk of Lyme disease, ringworm or cat scratch disease [4]
  • Risk of pets biting or scratching other clients
  • Other clients having an allergy to pets

Circumstances and scenarios that may allow pets in rehab are:

  • Homeless individuals with pets
  • Emotional support animals
  • Guide dogs
  • Hearing dogs
  • Seizure alert dogs
  • Autism support dogs

The above scenarios are at the discretion of the individual rehab.

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How Is Safety And Security Ensured In Rehabs?

Keys And Keycodes

The use of keys and keycodes differs between rehabs by:

  • Staff being given personal keys or keycodes and instructed not to share with others
  • Staff having master keys or keycodes to all client's rooms
  • Locks on bathroom doors - particularly in shared rooms
  • Floors/ rooms being closed off using keys or keycodes for safety purposes
  • Staff having keycodes for the perimeter of the rehab vs clients being able to go outside at any time
  • Keys for medication and patient information storage
  • Secured alarmed medication cabinets

Keys and keycodes ensure client's safety and security by:

  • Restricting access to medication from clients
  • Providing security for clients in personal bedrooms
  • Ensuring areas of the rehab can be blocked off in case a client is being aggressive

Safes


One Safe Per Rehab

Individual Safes 

Access

Staff 

Clients 

Safety concerns

Minimal concerns due to staff-only access 

Allowing other clients to access safe- potential for stealing 

Can clients attempt to hide drugs/ alcohol in safes?

No

Yes- rehabs must check valuables on arrival 

Privacy And Personal Space

Privacy and personal space differ in different rehabs by:

  • The amount of private time in rooms scheduled in the daily rehab programme
  • Locks on rooms and bathroom doors
  • Personal space boundaries in shared rooms (e.g designated beds and storage areas)
  • Choice between communal spaces for conversations and private areas to access for therapy work or self-reflection
  • Cameras in communal areas but not bathrooms and rooms vs cameras in rooms

In every rehab setting, clients' privacy cannot be valued over the safety of the client and other clients in the rehab facility.

Staff-To Patient Ratio

The Care Inspectorate does not specify a specific staff-to-patient ratio required in rehabs; only that staff be qualified and competent to meet patients' needs [5].

Inspectors judge how the rehab functions with its current staff-to-patient ratio and will make recommendations in the Care Inspectorate report and in consultation with clinic management.

Staff-to-patient ratios differ:

  • In different sessions- e.g. one member of staff is required for group therapy sessions, but several are required for swimming activities
  • In faith-run rehabs where the majority of staff are volunteers
  • In rehabs that treat dual diagnosis where different staff are required to provide co-occurring addiction and mental health treatment

Conflict De-Escalation And Crisis Management

Conflict de-escalation and crisis management differ in different rehabs:

  • Rehabs that deal with a population with previous physical aggression, crystal meth-induced violence or psychosis focus on de-escalating physical conflict
  • Conflict de-escalation that confronts and talks through the issue in a therapeutic environment in rehabs with therapy-trained staff vs separation of individuals in rehabs without therapy-trained staff
  • Staff being trained to identify triggers of a crisis situation and prevent where possible
  • Providing a plan of action to avoid future conflicts/crises vs rehabs with a zero tolerance to violence policy leading to potential discharge
  • Rehabs closing off rooms/ floors during a crisis to minimise violence
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About the author

Harriet Garfoot

Harriet Garfoot BA, MA has an Undergraduate degree in Education Studies and English, and a Master's degree in English Literature, from Bishop Grosseteste University. Harriet writes on stress & mental health, and is a member of the Burney Society. Content reviewed by Laura Morris (Clinical Lead).

Last Updated: December 19, 2025